ipod
11/21/2005, 5:30pm, EST
Monday, November 21st
iTunes update disables some iPod shuffles?
iTunes 6.0.1 appears to disable some iPod shuffles--both the 512MB and 1GB models--seemingly after performing the update. Apple's forum currently harbors many posts from angry Shuffle owners reporting green and orange blinking lights--in many cases with no response from the music player. Apple's System Profiler utility reportedly detects the Shuffle when connected, but numerous customers discovered that iTunes cannot see the player, and in one case five different versions of iPod Updater failed to recognize the device. Users report that that iPod shuffle charges normally, but that they receive messages suggesting that that there isn't enough room on the iPod to store more songs when using the "Autofill" feature--despite the fact that this feature is designed to replace songs outright. Many Shuffle owners are being told by representatives at various stores to send the devices back to Apple, and upon contacting Apple they are told that they must pay the shipping charges.
Apple hasn't acknowledge the problem on its forums, and some posters have already commented on the similarities between this apparent issue and the iPod battery issue which surfaced in September. The news comes hot on the heels of a class action lawsuit filed against Apple over the fragile iPod nano screens, some of which are prone to scratching and even cracking.
Filed under: iPod
,
, 5
,
,
,
,
,

subscribe to comments
for this article
I think it's time for Apple to take a step back and reexamine their products to see what the heck is up. I hope someone there has the sense to take some inventory of the overall situation, because they need to own up to these issues and figure out a way to get them taken care of, once and for all. I'd hate to see their recent upswing in popularity and marketshare be ruined by them continuing to ignore some real problems.
When I got to the client, the shuffle was dead. It would only do the blinky-light-dance. Brought it back to my machine at work and it was still dead.
Took it to the Apple Store and they replaced it without question.