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Japanese probe targets false iTunes billing

updated 12:05 pm EST, Tue February 16, 2010

Payments asked for non-existent downloads

Apple officials are being summoned by the Japanese government this week in order to answer questions about billing at the iTunes Store, Agence France-Presse reports. People are being charged for downloads they never made, states an official from Japan's Consumer Affairs Agency, who also notes that incidents have been on the rise since fall 2009. There are at least 95 known cases in Japan so far, spanning five credit card companies.

While some victims have only been billed for a few hundred yen -- worth a few US dollars -- others have been asked to pay several hundred thousand yen, the equivalent of several thousand dollars. In one less extreme example, a woman who registered a credit card with the iTunes Store several years ago was recently charged several times, resulting in an overall bill of more than 100,000 yen, or $1,100. She is said to have gone without buying anything from iTunes in some time.

Japanese industry and communication ministries are also said to be joining the investigation, in part because of worries about personal data theft. In the meantime iTunes customers are being asked to watch their bills for suspicious items.

The iTunes Store makes it unusually easy to buy music, videos and apps, as once a person is logged into a account, purchases can be automatically billed to a credit card with no more than a single click or password entry.

 
Previous Comments

Identity theft.

02/16, 12:25pm reply

I certainly hope Apple is not being implicated in what appears to be people having easily hackable passwords on their iTunes accounts.

tonton

Senior User

Joined: Mar 2001

+1

95 cases.

02/16, 12:36pm reply

out of 10 BILLION downloads isn't too bad. Yeah, mistakes happen. And people accidentally buy too much. This isn't even story worthy yet.

bjojade

Fresh-Faced Recruit

Joined: Jun 2007

+1

It's happened to me...

02/16, 12:55pm reply

And I'm in the US.

I think this is a much bigger problem than is realized.

MyRightEye

Fresh-Faced Recruit

Joined: Apr 2008

+2

It's Credit card fraud

02/16, 01:16pm reply

My main bank had their third party credit card processor hacked (several million accounts). I became aware when I noticed iTunes charges I hadn't made, turns out they tested the account info on iTunes...

urapns2

Fresh-Faced Recruit

Joined: Sep 2007

+2

Japan

02/17, 08:29am reply

The funny thing is, hardly anyone in Japan uses credit cards. Thankfully, you can use the iTunes store without one.

CaptainHaddock

Grizzled Veteran

Joined: Apr 2004

+1

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