Issue blamed on high load

A number of visitors to the iTunes Store have had a hard time trying to download anything in recent weeks, talk on Apple's support forums indicates. Attempting to buy or update an app, for example, will potentially trigger an error message, telling people their credit card is declined and to enter valid information. Updating the appropriate account data may produce a verification error, leaving people in the same situation as before.

The situation has been ongoing since at least late August, and for many does not have any resolution in sight. Some people are allegedly being told by Apple that a fix is in the works, and that the issue is attributable to high load volume. Others have suggested that the problem is linked to the IP from which a person tries to make a purchase, particularly if they are overseas but relying on a US iTunes account. It may be possible to get individual accounts fixed with complaint e-mails to Apple support.

by MacNN Staff